
Frequently Asked Questions
How Can We Help?
Answers to the questions we hear most from RV shoppers and owners across Houston and Texas. Don't see your question? Our team is happy to help — call Houston North at 281.394.1366, Houston South at 281.394.1816, or send us a message.
About Lone Star RV
Where is Lone Star RV located?
Lone Star RV has two Houston, Texas locations. Houston North is at 14444 North Freeway, Houston, TX 77090 (281-394-1366). Houston South is at 14150 Gulf Freeway, Houston, TX 77034 (281-394-1816). Both locations have an indoor showroom, a service center, and a parts department.
Get directions to both locationsWhat are your business hours?
Sales is open Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 5:00 PM. Parts and service are open Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 3:00 PM. Both locations are closed on Sunday.
How long has Lone Star RV been in business?
Lone Star RV was founded in 1985 and has served Texas RV buyers for more than 40 years. We are a family-owned and operated dealership.
Read our storyWhat areas do you serve?
Our two showrooms are on the north and south sides of Houston, and we regularly help customers from Katy, Galveston, League City, Beaumont, and across Texas. Our service department works with customers in Texas, New Mexico, Oklahoma, Arkansas, and Louisiana.
What is the Lone Star RV Family Advantage?
The Family Advantage is our commitment to every customer: honest, transparent pricing with no hidden fees, financing tailored to your budget, low-pressure guidance from people who understand the RV lifestyle, and real after-sale support, including hassle-free repairs and follow-ups from our team.
Learn about the Family AdvantageShopping for an RV
Do you sell both new and used RVs?
Yes. We carry new and pre-owned RVs at both Houston locations. You can search our full inventory online and filter by type, brand, price, sleeping capacity, and location.
Search all RVsWhat RV brands do you carry?
Lone Star RV is one of the largest towable Jayco dealers in Texas. Our lineup also includes brands such as KZ, Keystone, and Dutchmen. Available brands change with inventory, so check our current listings for what is on the lot today.
Browse new RVsDo you have RVs built for the Texas heat?
Yes. We stock travel trailers equipped with three air conditioners, built to stay comfortable through hot Texas summers. We keep a dedicated page of the 3 A/C floorplans currently in stock at our North and South Houston stores.
See 3 A/C travel trailersHow do I know which location has the RV I want?
Every listing on our website shows which location the RV is at, and you can filter inventory to Houston North or Houston South. If you are interested in a unit at the other store, contact us and our team will help.
Do you have current RV specials?
Yes. Our specials page lists the RVs that currently have special pricing, and it is updated as inventory changes.
View specialsFinancing
Do you offer RV financing?
Yes. Lone Star RV offers flexible financing options, including second-chance financing. Our finance team will review your information and provide options tailored to your budget.
Start your pre-qualificationWill pre-qualifying hurt my credit score?
No. Our pre-qualification uses a soft credit pull, not a hard inquiry, so there is no impact on your credit score. There is also no obligation to buy.
Pre-qualify with no score impactDo I need my Social Security number to pre-qualify?
No. You can pre-qualify for RV financing at Lone Star RV without a Social Security number, without a date of birth, and without employer information. It is one simple, secure step from your phone, computer, or tablet.
Trade-Ins & Selling Your RV
Do you accept RV trade-ins?
Yes. Fill out our online Value Your Trade form with a few details about your RV, and a representative will contact you with a trade-in quote. When you are ready, visit either Houston location to complete your trade.
Value your tradeCan I sell my RV to Lone Star RV without buying one?
Yes. Whether you want to trade in or simply sell your RV, you can request a quote online. We aim to give you a fair, honest, no-surprises assessment of what your RV is worth.
Get a quoteService & Parts
What RV service and repairs do you offer?
Our service departments at both Houston locations handle camper maintenance and repairs of all kinds, from roofs and appliances to slide-outs and awnings. If you want to customize your RV, our team can help you plan it.
Visit the service departmentHow do I schedule RV service?
Call Houston North at 281-394-1366 or Houston South at 281-394-1816, stop by during service hours, or submit the online service request form and our team will contact you to set up an appointment.
Request serviceCan I buy RV parts and accessories from you?
Yes. Both locations have a fully stocked parts department, and we are glad to order anything not in stock. You can also shop parts and accessories online at shop.lonestarrv.com, or send a parts request and our parts team will help you find the right part for your RV.
Shop parts online (opens in a new tab)What is your parts return policy?
Returns must be postmarked within 30 days of the original shipment date, be in new condition with all instructions and original packaging, and be preauthorized by us. Returns are subject to a 15% restocking fee, and original shipping and handling charges are not refundable. If you received an incorrect item, we will replace it and cover the shipping.
Read the full parts store policyHow long does parts shipping take?
We ship by UPS Ground or US Postal Service. Allow 4 to 10 business days for delivery of in-stock items within the continental US. Shipments to Alaska, Hawaii, and international addresses take longer and carry additional shipping cost.
Still Have Questions?
Stop by either Houston showroom or reach out — a real person from our team will get back to you.



